Douglas Huskins
949 Morello Hills Drive
Martinez, CA 94553
Phone: 925-335-6071
doug@huskins.com

FACILITATOR | STRATEGIC VISIONARY | LEADER

Welcome to my resume website. I am glad to see you found me. I will help you direct and lead your company to be more efficient and effective.

Are you looking for a Director who will help your company improve processes while reducing costs? My strengths are my ability to motivate and mentor problem solving champions, resolve complex business issues, and build metrics to architect solutions. To illustrate:

  • I took over a failing department with low morale. After quickly identifying the root cause of the issues, I implemented an improved process and metrics resulting in more than a 42% increase in refresh rates. The results lead to a significant improvement in customer satisfaction.

  • I discovered inefficiencies in responding to critical system outages at Kaiser Permanente. My solution has saved Kaiser over $10 million dollars per year in cost avoidance. In addition, patient care interruption is significantly reduced.

  • I lead a collaboration effort with a multi-departmental team to draft a proposal to improve efficiency in lifecycle management. My mentoring and guidance permitted the team to identify and solve the complex problems with the existing process. I proposed the solution to the client who approved the solution.

Please take a look at my resume as well as what people on LinkedIn have said about me. Then, call me to discuss your company's needs. If it involves improving your technology or developing your staff to greater success, I am the person you need. I am ready to help you.

Sincerely,
Douglas Huskins

Resumé

PDF Version

Text Version

LinkedIn Version

Certifications

Project Management Professional (PMP)

Project Management Institute

Certified Usability Analyst (CUA)

Human Factors International